Our Commitment

I have been offering this wonderful little dog to families since 2002.   My commitment as an ethical breeder is to offer you and your family a healthy and beautiful Coton De Tulear.  I will honor and back every puppy that I sell.  I am here to offer a life time of support and guidance before and after your puppy safely arrives in your arms.  Please know I am well aware of the fear and the uncertainty you may feel when searching for a puppy online.  As your new Coton De Tulear breeder I will do everything in my power to make the transition as smooth and as comfortable as I possibly can.  Thank you for considering a coton de tulear from Southern Charm Cotons.

​​​​Southern Charm Cotons Guarantee

Puppy Guarantee

To the best of my knowledge the puppy is healthy at the time of purchase.  I guarantee the health of the puppy for five days from time of pick up or delivery. To keep this guarantee in force, a licensed veterinarian must examine the puppy within 48 hours excluding weekends and holidays from day of pick up or delivery. If your vet finds the puppy in bad health, buyer must notify seller that day with statement from the examining vet explaining the puppy’s condition. The diagnosis must be from actual lab and diagnostic procedures.  Not the opinion of your vet.  Note: In the event of a puppy showing signs of illness not eating, vomiting, diarrhea, lethargic behavior, or any behavior out of the ordinary I must be notified immediately.  Failure to notify me at time of diagnosis will forfeit any and all guarantees.  Vet care must be rendered within 12 hours of symptoms onset.  Failure to provide your puppy with immediate vet care is considered medical neglect and will forfeit this guarantee.  Hypoglycemia will not be considered a reason for a replacement puppy and is not covered by this guarantee.  I understand that it may not be in the best interest of the puppy to return him or her, so as long as my vet agrees with the buyer’s veterinarian findings, I will reimburse up to the price of the puppy not including shipping toward the cost of any vet care.  Seller is not responsible for vet charges more than the cost of the puppy.  This reimbursement will be made to the vet clinic only.  In the event of a replacement puppy seller and buyer must agree upon a suitable replacement puppy within one year. The replacement puppy will be of the same breed sex and quality.   If buyer cannot choose a replacement puppy within one year, then this contract is null and void. This is a replacement guarantee only. No cash refunds.  Common canine parasites  fleas, ticks, worms, mites, giardia, or coccidiosis etc…and air born or air transmitted bacteria or viruses are not covered by this guarantee.  I cannot control what is in the air or in the ground that a puppy can expose himself to.  

 I also guarantee puppy for five years from date of birth against any hereditary or congenital defect that affects any major organ (Heart, Liver, Eyes, Kidneys, Pancreas or Lungs) etc… The defect must be life threatening in nature. In the event of such an occurrence, I will replace your pet with the same breed sex and quality provided you supply me with a veterinary report dated within 2 days of diagnosis. I guarantee all other genetic conditions for one year provided the puppy is returned to me at buyers expense.  Once I receive the puppy  I will replace the puppy with same breed sex and quality. I have one year to have a suitable replacement puppy.  If buyer keeps the puppy then seller is released from all liability.  No guarantee is given on size, quality, color, breeding ability or disposition. In the occurrence of death then said puppy will only be replaced if a necropsy from a state appointed lab has been performed on the puppy explaining the cause of death. Cause of death must be the result of a genetic congenital defect or illness diagnosed within the five day health guarantee period or within the one year genetic guarantee period in order for buyer to receive a replacement puppy.  Should the death be the result of a genetic disorder than buyer will receive a replacement puppy.  Seller is not responsible for vet bills.   Should the puppy be sold, or given away this guarantee is nontransferable or enforceable.  Shipping charges to return a puppy will be at the buyer’s expense.  Failure to follow this guarantee in its entirety will void the guarantee.   All legal disputes will be filed and held in Conway County Arkansas.  By your signature you are acknowledging and agreeing to the terms of this guarantee.

Seller:                                                                                                      Buyer:

Date:                                                                                                        Address:

Name, DOB, Sex, and Breed of Dog                                                       Phone: Puppy Guarantee

Terms and Conditions of Puppy Sell

All sales are final no exceptions.  Deposits applied toward the purchase price of a puppy are nonrefundable or transferable.  No Exceptions!!  This is to cover the cost of holding the puppy and relisting the puppy.  I will not hold a puppy without a secure deposit.  Please note delivery charges are never refunded.   Should you decide to return your puppy to me for whatever reason all shipping charges will be at buyer’s expense.  I will not refund the price of the puppy, nor am I obligated to offer a replacement puppy should a buyer decide to return a puppy unless the reason for the return falls under the guarantee.  Seller will only pay for the cost of sending a replacement puppy. Once a deposit is placed on a puppy then I will assign a tentative date for delivery or pick up called the date of release.  I do have the right to change the date of release provided I or my veterinarian feels the puppy is not ready to leave.  A change of release date is not a reason for a refund of the deposit.   I cannot and will not guarantee the adult size, color, or disposition of your puppy.  If I am asked to board, or hold a puppy past the age of nine weeks old, or past the age of ready a $10 per day boarding fee will apply.  If you do not pick up your puppy on the day we agree then a $10 a day boarding fee will apply until you are able to get him.  If the puppy is not picked up or delivered 14 days after the release date, then said puppy will be placed for adoption and all money applied toward the purchase of the dog and boarding will be retained with no refunds.  All puppies are sold on a limited registration papers should such apply and are to be spayed or neutered at the appropriate age.  I may hold registration papers at my discretion until proof of spay or neuter by a licensed vet has been sent to me.  I will then mail the registration papers to you.  I will only take cash as form of payment when you are picking your puppy up in person.     Your signature or the purchase of a puppy from me is an acknowledgement and an agreement of the terms and conditions of the sale.  Any breach of the terms of this agreement will result in legal action.   Any legal dispute will be filed and held in Conway County Arkansas.  Thank you

Buyer_________________                                                           Seller ____________________                                       

Tentative Date of Shipping or Pick up______ Price of Dog_______    Delivery Charge______

Date and Amount Deposit Received_________   Date And Amount Paid In Full________

Name, Breed, Sex, and DOB of Dog_____________________________________________